Delivery, etc
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We ship all orders outside of our same day Sydney radius AKA “Carbon Neutral Delivery” via Australia Post, Couriers Please, Aramex and TNT. Tracking numbers are provided by email at the time of shipment. If you would prefer us to use a specific courier - just ask!
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Any order outside of our same day Sydney radius placed before 2pm is shipped that day Monday through Friday.
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Given the delicate nature of our products, we also try and avoid shipping in exceptionally hot weather. If we foresee any delays to your order, we will contact you immediately.
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We've got you covered - all DRNKS orders come with insurance against any breakages in transit. Sweet.
Shipping & Returns
How much will it cost?
Orders $99+ | Most of Australia | FREE |
Orders < $99 | Any area | Calculated at checkout |
Any order value | Remote areas | Calculated at checkout |
Any order value | International | Contact us |
How long will it take?
Select your city ↓
Sydney
Same Day Delivery ↓
3PM cut-off
If the address is within 15km of the Sydney CBD, the order will be delivered same day 7 days a week. Just order by 3pm. We same day deliver to the following suburbs:
Abbotsford / Alexandria / Allambie Heights / Annandale / Arncliffe / Artarmon / Ashfield / Auburn / Balgowlah / Balgowlah Heights / Balmain / Banksia / Beaconsfield / Bellevue Hill / Birchgrove / Blenheim Road / Bondi / Bondi Beach / Bondi Junction / Boronia Park / Botany / Breakfast Point / Brighton-le-sands / Broadway / Bronte / Brookvale / Burwood / Cabarita / Cammeray / Camperdown / Canada Bay / Carlton / Castle Cove / Castlecrag / Chatswood / Chippendale / Chiswick / Clontarf / Clovelly / Clovelly West / Concord / Coogee / Cremorne / Crows Nest / Daceyville / Darling Point / Darlinghurst / Darlington / Dawes Point / Dee Why / Double Bay / Dover Heights / Drummoyne / Dulwich Hill / East Ryde / Eastlakes / Edgecliff / Elizabeth Bay / Enfield / Enmore / Erskineville / Eveleigh / Fairlight / Five Dock / Forest Lodge / Freshwater / Gladesville / Glebe / Granville / Greenwich / Haberfield / Haymarket / Henley / Hunters Hill / Huntleys Cove / Huntleys Point / Hurstville / Kensington / Killarney Heights / Kingsford / Kingsgrove / Kirribilli / Kogarah / Lane Cove / Lavender Bay / Leichhardt / Lewisham / Lidcombe / Lilyfield / Lindfield / Linley Point / Longueville / Macquarie Park / Manly / Manly Vale / Maroubra / Marrickville / Mascot / Mcmahons Point / Middle Cove / Millers Point / Milsons Point / Monash Park / Moore Park / Mortlake / Mosman / Naremburn / Neutral Bay / Newtown / North Balgowlah / North Bondi / North Ryde / North Sydney / Northbridge / Northwood / Paddington / Pagewood / Petersham / Petersham North / Point Piper / Potts Point / Putney / Pyrmont / Queens Park / Randwick / Redfern / Riverview / Rockdale / Rodd Point / Rose Bay / Rosebery / Roseville / Rozelle / Rushcutters Bay / Russell Lea / Ryde / Seaforth / Silverwater / South Coogee / Spit Junction / St Leonards / St Pauls / St Peters / Stanmore / Strathfield / Summer Hill / Surry Hills / Sydenham / Sydney / Sydney Olympic Park / Tamarama / Tempe / Tennyson Point / The Rocks / Turrella / Ultimo / Vaucluse / Wareemba / Waterloo / Watsons Bay / Waverley / Waverton / Willoughby / Wolli Creek / Wollstonecraft / Woollahra / Woolloomooloo / Woolwich / Zetland
Suburb not listed? Ask us → if we can get it there.
7PM Cut-Off
If you live in the following suburbs, orders placed before 7pm will be delivered same day. Excludes public holidays and Sundays - 3pm cut off on those days. Yes!
Alexandria / Annandale / Banksmeadow / Beaconsfield / Botany / Camperdown / Centennial Park / Chippendale / Clovelly / Daceyville / Darlinghurst / Darlington / Eastlakes / Elizabeth Bay / Enmore / Erskineville / Forest Lodge / Glebe / Kingsford / Mascot / Moore Park / Newtown / Paddington / Potts Point / Randwick / Redfern / Rosebery / Rushcutters Bay / St. Peters / Surry Hills / Sydney CBD / Sydenham / Tempe / Waterloo / Woolloomooloo / Zetland
Suburb not listed? Ask us → if we can get it there.
Melbourne
We head south of the border four times a week. If you're within a 20km radius of the CBD this applies to you. Check with us if you're not sure... If you order before 12pm Monday, you'll get it Tuesday. If you order before 12pm Tuesday, you'll get it Wednesday. If you order before 12pm Wednesday, you'll get it Thursday. If you order before 12pm Thursday, you'll get your juice Friday.
Rest of Oz
We use Carbon Neutral Delivery to ship to most of Australia. Timing varies around the country but use the link below to contact us if you’d like more details… .Some parts of Australia are eligible for our 1-2 working days express service. Just ask →
Frequently Asked Questions
How long will it take to receive my order?
If your shipping method hasn't given you an ETA - we can. Just contact us and we can be much more specific.
How do I know if my order has shipped?
When we ship your order, we will send you a confirmation email with a tracking number. Please note that changes of address will not show up in the confirmation (but if we say we have processed them, we have, don't worry), and tracking numbers will take up to 24 hours to update.
What do I do if I need to change my order or delivery info?
If you need to change your order or your shipping information, please email us immediately so we can update your order. We may or may not be able to make the change, depending on how quickly you get in touch with us, but we will do our best.
Please note, our system does not display updated shipping information in shipping-confirmation emails. If you have gotten in touch with us and we have confirmed that the change has gone through, don't worry, the address we have is correct even if the email is wrong.
Do you ship internationally?
We can freight wine almost anywhere in the world. At the moment, we deal on a personal level with clients wishing to ship internationally - please contact us for more information. All shipments are insured and the wine is packed to survive almost anything.
Why was my order cancelled?
This is very unlikely to happen to you, but we do occasionally cancel orders due to shortage of materials or suspicion of fraud. If we do cancel your order, we will contact you immediately with an explanation.
Can I return or exchange something?
We respect your rights under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality.
If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will happily exchange the product upon presentation of your proof of purchase. All returns and exchanges are handled via email.
FYI
Persons ordering alcoholic beverages must be over 18 years of age. Alcoholic beverage deliveries must be signed for by a person over 18 at the time of delivery.
We work hard to keep our shipping rates reasonable while still getting your items to you in the most efficient and reliable way possible, and we appreciate your understanding. If you're having freight issues, please contact us → directly.
We have much faster communication channels with out freight providers, and can get answers and results quickly for you.