Delivery, etc
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We ship all orders outside of our same day Sydney radius AKA “Carbon Neutral Delivery” via Australia Post, Couriers Please, Aramex and TNT. Tracking numbers are provided by email at the time of shipment. If you would prefer us to use a specific courier - just ask!
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Any order outside of our same day Sydney radius placed before 12pm is shipped that day Monday through Friday.
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Given the delicate nature of our products, we also try and avoid shipping in exceptionally hot weather. If we foresee any delays to your order, we will contact you immediately.
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We've got you covered - all DRNKS orders come with insurance against any breakages in transit. Sweet.
Shipping & Returns
How much will it cost?
| Orders $89+ | Most of Australia | FREE |
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Any area |
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International | Contact us |
How long will it take?
Sydney
Same Day Delivery ↓
3PM cut-off
If the address is within 15km of the Sydney CBD, the order will be delivered same day 7 days a week. Just order by 3pm. We same day deliver to the following suburbs:
Abbotsford / Allambie Heights / Allawah / Arncliffe / Artarmon / Ashbury / Ashfield / Auburn / Balgowlah / Balgowlah Heights / Balmain / Banksia / Bankstown / Beecroft / Belfield / Belmore / Belrose / Berala / Beverley Park / Beverly Hills / Bexley / Birchgrove / Birrong / Blakehurst / Blenheim Road / Bondi / Bondi Beach / Bondi Junction / Boronia Park / Breakfast Point / Brighton-le-sands / Broadway / Brookvale / Burwood / Cabarita / Camellia / Cammeray / Campsie / Canada Bay / Canterbury / Carlingford / Carlton / Carss Park / Castle Cove / Castlecrag / Chatswood / Cheltenham / Chiswick / Chullora / Clontarf / Clyde / Collaroy / Concord / Concord West / Connells Point / Coogee / Cremorne / Cromer / Crows Nest / Croydon / Curl Curl / Darling Point / Darlington / Dawes Point / Dee Why / Denistone East / Dolls Point / Double Bay / Dover Heights / Drummoyne / Dulwich Hill / Dundas / East Ryde / Eastwood / Edgecliff / Enfield / Epping / Ermington / Eveleigh / Fairlight / Five Dock / Flemington / Frenchs Forest / Freshwater / Gladesville / Gordon / Granville / Greenacre / Greenwich / Haberfield / Harris Park / Haymarket / Henley / Holroyd / Homebush / Hunters Hill / Huntleys Cove / Huntleys Point / Hurlstone Park / Hurstville / Kensington / Killara / Killarney Heights / Kingsgrove / Kirribilli / Kogarah / Kyle Bay / Lakemba / Lane Cove / Lavender Bay / Leichhardt / Lewisham / Liberty Grove / Lidcombe / Lilyfield / Lindfield / Linley Point / Longueville / Lugarno / Macquarie Park / Manly / Manly Vale / Maroubra / Marrickville / Marsfield / Mcmahons Point / Middle Cove / Millers Point / Milsons Point / Monash Park / Monterey / Mortdale / Mortlake / Mosman / Mount Lewis / Naremburn / Narraweena / Narwee / Neutral Bay / Newington / North Balgowlah / North Bondi / North Curl Curl / North Parramatta / North Rocks / North Ryde / North Sydney / Northbridge / Northwood / Oatlands / Oatley / Pagewood / Parramatta / Peakhurst / Pennant Hills / Penshurst / Petersham / Petersham North / Point Piper / Potts Hill / Punchbowl / Putney / Pymble / Pyrmont / Regents Park / Rhodes / Riverview / Riverwood / Rockdale / Rodd Point / Rookwood / Rose Bay / Rosehill / Roselands / Roseville / Rozelle / Russell Lea / Rydalmere / Ryde / Sandringham / Sans Souci / Seaforth / Silverwater / South Coogee / Spit Junction / St Ives / St Leonards / St Pauls / Stanmore / Strathfield / Summer Hill / Sydney / Sydney Olympic Park / Tamarama / Telopea / Tennyson Point / The Rocks / Turramurra / Turrella / Ultimo / Vaucluse / Wahroonga / Wareemba / Warrawee / Watsons Bay / Waverton / Wentworth Point / West Pennant Hills / Wheeler Heights / Wiley Park / Willoughby / Wolli Creek / Wollstonecraft / Woolwich / Yagoona
Suburb not listed? Ask us → if we can get it there.
6PM Cut-Off
If you live in the following suburbs, orders placed before 6pm will be delivered same day. Excludes public holidays and Sundays - 3pm cut off on those days. Yes!
Alexandria / Annandale / Banksmeadow / Beaconsfield / Bellevue Hill / Botany / Bronte / Camperdown / Centennial Park / Chippendale / Clovelly / Daceyville / Darlinghurst / Darlington / Eastlakes / Elizabeth Bay / Enmore / Erskineville / Forest Lodge / Glebe / Kingsford / Mascot / Moore Park / Newtown / Paddington / Potts Point / Queens Park / Randwick / Redfern / Rosebery / Rushcutters Bay / St. Peters / Surry Hills / Sydenham / Tempe / Waterloo / Waverley / Woollahra / Woolloomooloo / Zetland
Suburb not listed? Ask us → if we can get it there.
Wollongong + Coal Coast
We deliver for FREE every Friday to Wollongong and the Coal Coast (Stanwell Park to Figtree) - order before 11:59pm Thursday for Friday delivery.
Rest of Oz
We use Carbon Neutral Delivery to ship to most of Australia. Timing varies around the country but use the link below to contact us if you’d like more details… .Some parts of Australia are eligible for our 1-2 working days express service. Just ask →
Frequently Asked Questions
How long will it take to receive my order?
If your shipping method hasn't given you an ETA - we can. Just contact us and we can be much more specific.
How do I know if my order has shipped?
When we ship your order, we will send you a confirmation email with a tracking number. If it is a Same Day or Guaranteed Next Day delivery in Sydney - you will receive a live tracking link via text message to the phone number associated with the order. Please note that changes of address will not show up in the confirmation (but if we say we have processed them, we have, don't worry), and tracking numbers will take up to 24 hours to update.
What do I do if I need to change my order or delivery info?
If you need to change your order or your shipping information, please email us immediately so we can update your order. We may or may not be able to make the change, depending on how quickly you get in touch with us, but we will do our best.
Please note, our system does not display updated shipping information in shipping-confirmation emails. If you have gotten in touch with us and we have confirmed that the change has gone through, don't worry, the address we have is correct even if the email is wrong.
Do you ship internationally?
We can freight wine almost anywhere in the world. At the moment, we deal on a personal level with clients wishing to ship internationally - please contact us for more information. All shipments are insured and the wine is packed to survive almost anything.
Why was my order cancelled?
This is very unlikely to happen to you, but we do occasionally cancel orders due to shortage of materials or suspicion of fraud. If we do cancel your order, we will contact you immediately with an explanation.
Can I return or exchange something?
We respect your rights under the Australian Consumer Law.
You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods replaced if the goods fail to be of acceptable quality.
If in the event your purchase is faulty, damaged, wrongly described or breaches a consumer guarantee we will happily exchange the product upon presentation of your proof of purchase. All returns and exchanges are handled via email.
FYI
Persons ordering alcoholic beverages must be over 18 years of age. Alcoholic beverage deliveries must be signed for by a person over 18 at the time of delivery.
We work hard to keep our shipping rates reasonable while still getting your items to you in the most efficient and reliable way possible, and we appreciate your understanding. If you're having freight issues, please contact us → directly.
We have much faster communication channels with out freight providers, and can get answers and results quickly for you.